BUSINESS TELECOMS
The 3CX phone system enables businesses and teams to work remotely by covering all communication needs: phone calls, video calls, conferencing calls, and messaging, including web live chat and Facebook integration.
3CX sells through its channel partners and we at Euro Systems are a 3CX Gold partner. We have enabled unified communications through 3CX for many businesses in Scotland and across the UK.
As Gold partners, we at Euro Systems are a VoIP provider well-trained in installing and supporting 3CX phone systems, either in the cloud or on-site. We provide 3CX in Glasgow and throughout Scotland, with more offices throughout the rest of the UK to cover businesses in England and Northern Ireland.
Cloud phone systems and VoIP phone systems are fast becoming the most common way for smart businesses to enhance communications with rich hosted phone systems while saving up to 80% of costs.
Business phone lines have evolved to encompass Unified Communications, require a system that can scale with business growth, and come with advanced features, such as call handling, conference calling, voicemail, and more.
With 3CX, we enable businesses to enjoy all the features and benefits of a VoIP phone system that is affordable, dependable, and highly flexible. The system works with IP phones and SIP trunks, whether on-premises or in the cloud.
BUSINESS TELECOM
As a complete communications solution, 3CX is a cost-effective smart option for businesses to increase mobility and productivity. Market-leading features include video conferencing, live chat, and business SMS capabilities at no extra cost.
In addition to simple setup and full control of advanced features, customers pay only for the usage of phone hardware they require, which makes 3CX a scalable solution and an effortless way to reduce costs in comparison with other phone systems.
Businesses are increasingly making the switch to a self-hosted VoIP phone system for flexible working and to enable business continuity and disaster recovery plans. Cloud phone through 3CX provides additional call handling features at a reduced cost, including, for example, call recording, which is often a costly optional extra in standard phone systems but is a far better value when incorporated with a hosted system.
Also, hosted telephony provides an integrated and easy-to-manage unified phone system on-premises, which is particularly beneficial for a geographically dispersed workforce. Users can remotely access the system from their mobile devices; this can be done easily through mobile apps from anywhere on the premises or with an internet connection on the premises itself.
Because you can use Euro Systems connectivity in conjunction with IP telephony, it is the perfect blend, as our systems are optimised for traffic. We understand hosted telephony and how to integrate it into your existing technology.
We provide organisations with everything required to make the most of your cloud phone system.
In addition to 3CX installation, we provide the hardware, the systems, and the expertise to deliver customers a reliable hosted voice solution, to prepare your business for truly unified communications.
With our hosted telephony solution, you only pay for the services you need and the number of users you need. Every employee/user has their own dedicated direct dial to use for all communications, local, national, and international. Calls can be made by company smartphones, office IP phone systems, desktops, and laptops. Any device with internet connectivity can be connected to our hosted voice service.
All our hosted voice packages scale with growing businesses easily, and should you need to downsize, you will have your own dedicated account manager on hand to make customisations as you need them.
Businesses often ask about the capability of the 3CX phone system to integrate with existing CRM systems to enhance the customer experience and interactions, manage calls efficiently, and ensure that all customer data and communications are streamlined within one system.
Potential clients want to understand the benefits of transitioning from traditional PSTN phone lines and PBX systems to a more modern IP PBX or software-based PBX system. They are interested in additional communication features, such as video calls, web conferencing, and instant messaging, and how these can replace or enhance traditional phone system functionalities.
Enquiries about call recording features are common, as businesses need to ensure compliance with regulations and use recordings for staff training and quality assurance. Clients ask about the capability to record all types of communications, including voice and video calls, and how these recordings can be securely accessed and managed.
Companies want to know how the 3CX system will scale as their business expands. They are interested in learning about the maximum number of simultaneous calls the system can manage, the ability to add additional communication centre features afterward, and how easy it is to add more users, fax machines, phones, or offices to the system.
With the rise of remote working, businesses ask how the 3CX phone system supports remote employees through web browser-based extensions, secure SSL logins, remote local and remote servers, calls, and features that allow employees to meet on the go, such as mobile access and online meeting capabilities.
Security is a critical concern for businesses, particularly when discussing VoIP services. Clients often enquire about the security protocols in place, such as secure SSL logins and the use of SIP trunks, to ensure that their business communications are protected from unauthorised access.
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