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Business Communications: Hosted Voice Systems

Hosted IP telephony from Euro Systems allows you access to a feature-rich, high-end business telecoms system in the cloud, which is always being developed and up to date without the capital investment typically required of an on-premises business telecommunications call system.

Telephones can be provisioned virtually anywhere and can be delivered as either a managed service or to work in conjunction with your business telecommunications in-house IT resource.

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You can also benefit from some of the most competitive UK and international call rates available, leading to even further cost savings.

Standard telecoms features include:

  • Fully Inclusive Call Costs
  • Flexible & Mobile Working
  • Disaster Recovery Ready
  • Call Recording
  • Music on Hold
  • External DDI per extension
  • Call Forwarding & diverting
  • Hold / Transfer / Pick-Up
  • Ready to Grow
Business-Telecoms

Business Telecoms Service

What is Hosted Telephony?

ISDN will soon cease to exist, and one of its successors is Hosted Telephony, also known as Hosted VoIP. Hosted Telephony is the next generation of business telephone systems. It is delivered over the same Internet protocol fibre broadband, and it sits in a network data centre (the cloud) rather than using hardware at a company’s premises. As a complete communications service, hosted telecoms provide the customer with a range of both fixed and mobile phone capabilities through a web portal.

At Euro Systems, we work with the world’s best providers and the latest hosted telephony solutions. Unified communications with hosted telephony allow users to make calls through their data connection to a virtual landline network and route outbound calls to the normal phone network and mobile devices.

Hosted telephony is cost-effective, as it removes the need to maintain and upgrade a PBX on-site. The system is managed by users via a web interface or mobile app with a dashboard, for more personalised settings and convenient access to information, including call history, voicemail, and recorded calls.

Contact us about Business Telecoms

Business Telephone Systems – Why host your PBX?

Built-in disaster recovery
as standard

Enables flexible and remote working

Desktop and
mobile friendly

Save money: – No PBX maintenance costs

Free upgrades and
new features

Implement changes
from anywhere

Free calls between offices
and to local UK numbers

managed-it-support-services

Business Telecoms Service

Business Connectivity

  • ADSL / FTTC
    Low-cost internet access for non-critical services & businesses not reliant on connectivity.
  • EFM
    Reliable internet, delivered over copper with speeds up to 40 MB. Features a full SLA.
  • Leased Line
    Reliable High Speed, speeds from 100 MB to 10 GB. It is delivered over fibre and a full SLA.
  • MPLS/P2P
    Aimed at multi-site customers. Find out more about our fully managed point-to-point and managed VPN solutions.

Leased Line

We would advise a business to choose Leased Line Ethernet as their primary internet connectivity when your main priority is reliability, and you need your online materials to be available constantly.
Ethernet technology is a business-class product with a full SLA, the best gauge of an SLA is when the cost of lost connectivity is much greater than the price of the line itself. Ethernet connections are employed as business solutions by organisations that rely on the Internet.

MPLS Network

MPLS is short for Multi-Protocol Label Switching, and it is a private connection service to connect and link data centres networks and branch office networks. It serves to route telecom traffic within a network, which includes applications like VPN (Virtual Private Networks) and Quality of Service (QoS).

Our MPLS IP VPN solution connects your business with the world using a fully managed and secure wide-area network, which guarantees network performance. Business sites can be connected using different methods of broadband connectivity, such as ADSL, EFM, or Fibre. Benefit from a secure, single internet breakout point where a central security policy can be enforced, quality of service (QoS), and reduced complexity.

FAQ

What are business telecoms services, and how can they benefit my company?

Business telecom services encompass a range of solutions designed to improve business communications, including internet connections, smart call networks, business mobiles, and smart virtual landlines. These services enable seamless connectivity, keep your team connected, and ensure reliable communication with clients. By choosing the right telecoms service provider, UK businesses can enjoy improved efficiency, enhanced security, and cost savings.

How do I choose the best package for my business needs?

Selecting the best package depends on your specific business needs. Assess the number of employees, the type of communication tools required, and your internet usage. Look for a provider offering a full range of services, including a reliable connection, fibre broadband, and business mobiles, to ensure comprehensive support. Industry experience and excellent value for money are key factors to consider when making your decision.

What should I look for in a reliable internet connection for my business?

A reliable internet connection is crucial for any business. When evaluating providers, focus on those offering fast, reliable fibre broadband, as it ensures high-speed internet and minimal downtime. Consider the provider’s network coverage and its reputation for delivering consistent service across the UK. A fast, reliable connection is essential for your business telecommunications daily operations and future growth.

How can business telecoms services help my company stay connected across multiple locations?

Business telecoms services are designed to support seamless communication across multiple locations. Solutions like virtual landlines and business mobiles enable teams to stay connected regardless of their physical location. Providers focus on offering robust networks and more reliable broadband connections to ensure that communication remains uninterrupted, which is vital for businesses operating in various regions.

Can telecom services be tailored to suit specific industry needs, such as healthcare?

Yes, telecoms services can be tailored to meet the unique needs of different industries, including healthcare. Providers with extensive industry experience understand the specific requirements of sectors like healthcare and can offer customized solutions to enhance communication, security, and efficiency. This tailored approach ensures that the services align with industry standards and support operational success.

What additional services can telecoms providers offer beyond internet and phone solutions?

In addition to internet and phone solutions, business telecoms service providers often offer a range of other services. These can include advanced security features, customer support, and solutions for digital communication. Some such telecom solution providers may also offer technology consultations to help businesses optimise their telecoms infrastructure and stay ahead of market trends.

How does the process of switching telecom providers work, and is it disruptive to my business?

Switching telecom providers is a straightforward process. Most providers aim to make the transition as smooth as possible to minimise disruption. They will typically manage the technical aspects, ensuring that your new services are set up efficiently. It is important to choose a provider with a proven history of seamless transitions to avoid any operational downtime.

How can I ensure I am getting the best value for my telecom services?

To ensure you are getting the best value, compare the prices and packages of various providers. Look for those offering comprehensive services at competitive rates. Assess the benefits each package offers, such as speed, reliability, and customer support. Providers with a formidable reputation for delivering their prices, high-quality services, and great customer satisfaction are likely to offer the best value for your investment.

Business Telecoms Company Serving Glasgow and the UK

We deliver top-tier business telecom services across Glasgow, Edinburgh, Aberdeen, and throughout England and Northern Ireland.

No matter where you are in the UK, we offer reliable business telecom solutions. With a strong track record in managed telecom services, security, and IT support, we cater to businesses of all sizes and sectors.

Glasgow / Aberdeen / Edinburgh / Dundee / England / Northern Ireland

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