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COVID-19 November Update

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With COVID-19 case numbers rising across the whole of the UK, new National restrictions have been introduced for England and Scotland in November. To mitigate the spread of the virus, the advice from the government is to stay at home, and for businesses to continue to work from home, where possible.

We continue to follow guidelines to help contain the virus, and our team at Euro Systems continues to work from home. We have made the most of our cloud technology to work remotely and effectively, ensuring business continuity for us and for our customers.

Since the initial lockdown restrictions were imposed and over the course of the pandemic, we have managed to ensure the safety of our staff, and we have ensured no disruptions to the services we provide to our customers.

As IT providers, we are accountable for the provision and maintenance of technologies that allow businesses to continue their operations remotely, and safely. As such, we remain committed to delivering first-class support to ensure our customers’ operations are up to speed, and free from disruption.

Furthermore, we want to reassure our customers that we continue to monitor the situation closely, to guarantee the continuity of the services we supply.

Business As Usual IT Support

We are complying with the guidelines from the government and public health authorities. Our workforce remains away from our office spaces, operating as close to ‘business as usual’ as possible.

Our helpdesk continues to work around the clock to assist customers remotely and in any way possible.

Similarly, our service has continued to be delivered to the highest standards that we set for ourselves and that our customers expect of us.

In hoping to return to some normality soon, we have taken all the necessary steps and precautions to make our workplace safe for our return to the office.

5 steps to working safely during COVID-19

1. We carried out a COVID-19 Risk Assessment and shared it with all our employees.

2. We have cleaning, handwashing, and hygiene procedures in line with guidance.

3. We have taken all reasonable steps to help people work from home.

4. We have taken all reasonable steps to maintain a 2m distance in the workplace.

5. Where people cannot be 2m apart, we have done everything practical to manage transmission risk.

remote working

Adapting for long-term remote working

As well as millions of other people, we have been making the most of Microsoft Teams for our staff and customer meetings, and we have witnessed the power of this and other technologies that allow us to keep working collaboratively and effectively.

But what about you – is your business ready for long-term remote working?

Adapting to remote working is no longer a temporary solution for businesses – it’s fast becoming the new normal for office workers, and it’s likely to remain a reality for months to come.

It’s very important that businesses have the right IT systems in place to ensure their teams can work from home effectively. Here’s a list of tips:

Better collaboration – Move to the Cloud

Relying on traditional hardware and email attachments can present problems and risks to IT security. At Euro Systems, have helped many of our customers to migrate safely to the cloud to optimise collaboration.

Upgrading to the cloud means that data is stored safely, and teams can access data anywhere from any device.

Unify your communications

Too many communication platforms are a source of inefficiency and miscommunication. Businesses can easily make a switch to Unified Communications (UC) to bring together fixed, mobile and messaging services on a single platform.

By unifying phone calls, web conferencing, SMS, email and more, users can share and access data and collaborate in real-time.

A complete UC solution is vital for a seamless transition to working from home and ensuring that employees can easily collaborate and stay in touch with customers.

Talk to our team and we will help you to find the best unified comms solution for your business, to increase mobility and boost productivity.

Level up your IT Security

With a huge increase in the number of ransomware attacks over the course of 2020, it’s of utmost importance that companies remain vigilant and prepared against cyber threats.

Exploring IT security measures can be a daunting task – but we are here to make it easy. Simple changes can include ensuring password security practices amongst employees, and implementing Multi-Factor Authentication (MFA).

Our IT security services range from IT audits to managed anti-virus, ransomware detection, and incident response.

Get in touch if you are concerned about gaps in your IT security!

Ensure Business Continuity

As important as having an insurance plan, investing in a Business Continuity Plan (BCP) is a must for companies of any size.

Business continuity includes data backup solutions and disaster recovery. With the right solutions in place, your organisation will be protected in the event of disruption or disaster, and your business can soon return to normal.

As experts in managed IT, we have partnered with the best in the industry to protect your organisation with BCP suited to your needs. 

We are here to help your business adapt

We can help your business to implement any of the steps above to increase mobility and be better prepared for long-term, safe remote working.

We have been very busy over the past months supporting our customers to reconfigure their businesses and become more agile. Just get in touch if you have any questions or wish to speak to our team.

Looking for a trusted IT partner?

We work closely with our customers to implement IT solutions for a wide range of applications. Get in touch for a no commitment consultation, our team will be happy to assist and find the right solution for your business needs.

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