Managed IT for End Users is designed for businesses with little to no in-house IT resource; providing you with an outsourced IT team your staff can rely on – with cover hours and SLA to suit you.
Employing an IT team can be costly and, even for those who do have their own team, their time is often largely taken up with system development, firefighting onsite issues and business specific requirements, rather than monitoring and maintaining your network.
If you don’t have an IT team this service can be invaluable. IT can be complicated and time consuming, and getting things wrong can have serious implications for your business. Our proactive IT support takes away all of the worry of network maintenance and offers help whenever you need it.
Where you have an existing team, our Managed IT can run in tandem with them to complement their work and to assist when your staff are on holiday or absent from work.
Outsourcing this function can be a major cost saving, as well as offering peace of mind that your entire infrastructure is constantly monitored, kept up to date and a whole remote network support team is available whenever you need it.
Very often, we call our customers to advise them of an issue and how we are going to resolve it for them – before they even know it has happened.