We aim to be honest, open and upfront – ALWAYS. Whether this is with our customers or amongst ourselves. Whether it’s good or bad news, we believe that feedback and praise is the key to improvement.
Our senior management team adopts a real hands-on approach and get involved in every aspect of the business, from customer service to gaining new business, helping close the gap between management and employees.
All in all this creates a relaxed working environment where people feel valued and equal.